Shipping Policy
Shipping rates
• GTA: $10.50 flat rate on orders under $100
• Canada: $18.50 flat rate on orders under $100
• Free shipping on all GTA & Canada orders over $100
Delivery timing
All items are made to order.
• GTA: approx. 7-10 business days
• Canada: approx. 9-15 business days
A tracking link will be provided once your order ships.
Local pickup (Toronto)
• Free downtown Toronto pickup
• Available Saturdays only, within a scheduled 2-hour window
• Pickup details will be shared after order confirmation
Thoughtfully made. Carefully shipped.
Return & Refund Policy
We accept returns or refunds only if something isn’t right:
• The item is faulty or damaged
• The wrong item or size was sent
• Please contact us within 14 days of delivery.
If your order is lost in transit or delivered to the wrong address, we’ll send a replacement at no extra cost.
Return conditions
Items must be unused, in original packaging, with all components and original tags attached.
Things happen. If something’s not right, we’re here to help.